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The World Cafe is a flexible, easy-to-use process for fostering collaborative dialogue, sharing mutual knowledge, and discovering new opportunities for action. Based on living systems thinking, this innovative approach creates dynamic networks of conversation that can catalyze an organization or community's own collective intelligence around its most important questions.
Filled with stories of actual Cafe dialogues in business, education, government, and community organizations across the globe, this uniquely crafted book demonstrates how the World Cafe can be adapted to any setting or culture. Examples from such varied organizations as Hewlett-Packard, American Society for Quality, the nation of Singapore, the University of Texas, and many others, demonstrate the process in action.
Along with its seven core design principles, The World Cafe offers practical tips for hosting "conversations that matter" in groups of any size- strengthening both personal relationships and people's capacity to shape the future together.
- Sales Rank: #46001 in Books
- Brand: Brand: Berrett-Koehler Publishers
- Published on: 2005-04-10
- Original language: English
- Number of items: 1
- Dimensions: 9.48" h x .82" w x 7.36" l, 1.10 pounds
- Binding: Paperback
- 300 pages
- ISBN13: 9781576752586
- Condition: New
- Notes: BRAND NEW FROM PUBLISHER! BUY WITH CONFIDENCE, Over one million books sold! 98% Positive feedback. Compare our books, prices and service to the competition. 100% Satisfaction Guaranteed
Review
I urge line leaders to employ this simple, but powerful approach for thinking together which ultimately improves the bottom line. -- Roger Saillant, President and CEO, Plug Power, Inc.
The World Caf� serves as an inspiration to help make greater mutual understanding across social and cultural differences possible. -- Lic. Esteban Moctezuma Barragan, Mexico’s former Minister of Social Development
This book provides all of us the opportunity to embrace the future and let go of the past. -- Paul Borawski, Executive Director and Chief Strategic Officer, American Society for Quality
Understanding the processes that constitute the World Caf�’s conversation network is essential for understanding life and leadership in human organizations. -- Fritjof Capra, Author, The Tao of Physics; The Web of Life; and The Hidden Connections
…a simple, brilliant, beautiful process that enables people to build collective knowledge about the issues that are important to them. -- Sandy Heierbacher, Director, National Coalition for Dialogue & Deliberation (NCDD)
About the Author
Juanita Brown, Ph.D. is cooriginator of the World Caf� and has served as a Senior Affiliate at the MIT Sloan School’s Organizational Learning Center (now Society for Organizational Learning), as a Research Affiliate with the Institute for the Future and as a Fellow of the World Business Academy.
David Isaacs is President of Clearing Communications and designs strategic dialogue forums with senior leaders in the U.S. and abroad. David is also a co-originator of the World Caf� and serves as adjunct faculty with the University of Texas Business School’s Executive MBA Program.
Most helpful customer reviews
1 of 1 people found the following review helpful.
What Matters Most?
By Jeffrey N. Mccollum
In a world in which we live and work in technological isolation, World Cafe holds the promise of conversations of real meaning. Who knows maybe conservatives and progressives could find some common ground. I liked the explication of the Spirit of World Cafe. It's not technique. It's a vehicle for creating a world of our choosing.
1 of 1 people found the following review helpful.
Extremely Helpful Resource
By Alex S
I was introduced to this book through our Synod Pastors Enrichment Program. In our setting, it was designed to help me to understand and begin conversations among our members.
The most important aspect of this in our setting was the revolving tables ... meaning that small cliques didn't develop, but even more importantly, it allowed for discussions to be broader than between one small group. If you are looking into ways to set up conversations about important issues in your church and community, this is an excellent resource. It helps your participants (hopefully) look outside of the box and see possibilities instead of looking at ways things have always been done.
I suggest this as an excellent resource for churches going through a self-study in anticipation of seeking a new pastor, of pastors wanting to understand their congregations, and for any community wanting to hear voices that are often silenced through the majority.
7 of 7 people found the following review helpful.
A remarkable book about a remarkable concept
By James P. Ware
I feel very privileged to consider Juanita Brown and her partner David Isaacs as good friends and trusted colleagues. We worked with David Isaacs last year to apply the World Caf� to the first World Congress on the Future of Work in San Francisco. It was so successful that we'll be using it again in Philadelphia this spring.
For those of you who haven't yet experienced a World Caf�, we can only offer our condolences. It's unlike any other "tool" we've ever seen or used for enabling a group of individuals to become what Juanita likes to call a "collective wisdom." The World Caf� enables all participants at an event to meet, interact with, and learn from all the other participants. It is as different from a typical conference (with PowerPoint presentations and jumbotron television screens) as an intimate dinner with a lover is from a gathering of the faithful in St. Peter's Square in Rome.
This remarkable book is a rich and compelling conversation in itself about an incredibly important "new" process for generating new ideas, insights, relationships, and deep personal conversations. We are true believers, and even with our past experience with the World Caf� we found the compilation of personal stories, guidelines, and case examples wonderfully inspirational.
This is truly a remarkable book. I endorse it without reservation. No, let me go further: whether you know it or not, you need to buy this book.
Now, let me take just a few moments to give you a flavor of what this is all about. David Isaacs is fond of saying that conversation is for people what water is for fish: we are surrounded by it, but we hardly recognize how critical it is for life and meaning.
The World Caf� is an approach to group interaction that helps us remember what conversation really is: "the medium though which all of us together understand and create the realities we live in" (David Atlee, founder of the Co-Intelligence Institute, quoted in the Introduction).
When you participate in a World Caf� you find yourself seated at a small round table with three other people, who you may or may not know. The table is covered with a large piece of butcher paper, and there is a small vase of fresh flowers in the center. You have access to several crayons or markers, and you are engaging in conversation about something that really matters - typically one or two "Big Questions."
You work together for anywhere from 20 minutes to an hour, and then your Host/Hostess asks three of you to get up and move to three different tables to continue the conversation, while one remains behind to report to three new participants on the meanings behind the scribblings you've left behind on that butcher paper.
It all sounds so simple - yet the total experience is incredibly profound. You discover very quickly that the whole truly is greater than the sum of the parts. There really is a collective intelligence that is far more powerful than any of our individual insights.
To get back to the book for a final moment, it is written as a compilation of stories and examples of events where the World Caf� has been used. The book actually has many voices (what could be more appropriate?), and Juanita graciously (but not surprisingly) gives ample credit to the many thoughtful, caring people who have contributed to the process and operational design of the World Caf� over the years.
And the book is a "how to do it yourself" compendium as well. The core of the book articulates and makes real the seven core design principles of a World Caf�:
1. Set the Context
2. Create Hospitable Space
3. Explore Questions that Matter
4. Encourage Everyone's Participation
5. Cross-pollinate and Connect Diverse Perspectives
6. Listen Together for Insights, Patterns, and Deeper Questions
7. Harvest and Share Collective Discoveries.
Applied in combination, these basic design principles virtually ensure that you'll have a powerful learning and relationship-enhancing experience. Even if you never read the book, try living by these principles, and I'm willing to bet you'll find yourself having more meaningful conversations than you realized were possible.
And the best part of all this is that it isn't rocket science, a foreign language, or some elite skill that requires years to master. As David Isaacs says over and over again, it's just a matter of remembering (practicing and acting on) what you've known all along.
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